This Privacy Policy is intended to ensure that you understand how Edukura Pty Ltd, Inc. and our affiliates ("Edukura Pty Ltd", "we" or "our") gather, process, keep, and disclose personal information about our Users. It describes the controls you have over how Edukura Pty Ltd gathers and handles your information. The word "you" or "User" describes anyone or entity who accesses, utilises, browses, or uploads material to the Service (as defined below).
Providing your personal information is entirely optional, and your use of the Service after the implementation of this document represents acceptance of this Privacy Policy. If you do not agree to all of the provisions this Privacy Policy, please do not use the Service.
This Privacy Policy only applies to personal information collected through the website www.Edukura Pty Ltd.com ("Site"), and other interactive services (collectively "the Service").
Some of our service capabilities, such as searching and browsing public tutor profiles, do not need the creation of an account. However, We do gather information about your browser and device (IP address, browser version, etc.), but we cannot link such information to an identifiable individual unless you register an account.
If you choose to establish an account, you must provide us with certain personal information. This includes details you supply to us, such as:
When you engage with us through phone, email, or third-party social media sites, or when you participate in interactive elements of the Service (including client support messaging as well as online tool chat messages);
Additionally, we can also gather personal information related to your tutoring session documentation and payment; tuition questions related to homework or your schoolwork; educational institutions information; feedback from teachers of a student (once the parent or guardian provides approval for submission); and any material you submit for the purposes of transmitting it to another user or public display on the Site or Apps.
The content you upload for purposes related to transmission to other users or public display on the Site or Apps.
If you choose to pay for tutoring courses with a credit card, we will collect your full name, credit card details, date of expiration, and address information linked with the account. All financial information, save credit card numbers, is kept and encrypted in our System in accordance with the requirements of the PCI DSS Compliance Australia. We do not save credit card information. We gather bank details from tutors who offer their expertise on the site in order to provide payment to them.
When you use the Service, we collect additional personal information such as the type of web browser you use, accessibility time, web pages looked at, IP address, and, if enabled, geolocation; and we collect data regarding the device that you use to access the Service, such as the operating system, unique device identifiers, and mobile network information. This information is utilised for the purpose of enhancing Users' experiences with the Service, as well as the Site and Apps. Edukura Pty Ltd has the right to disclose aggregate User data or share them with third parties.
We may also get personal information from a background check provider and combine it with data gathered through the Service. We may, for example, access information about you for the purposes of identification verification, credit bureaux, and other background check data, including information obtained from publically accessible sources, but this information is not retained on our servers. When you use a single sign-on service, such as Facebook Connect or Google Authenticator, you grant Edukura Pty Ltd access to specific data pertaining to you, such as your Facebook User ID, user profile, and profile image. The general public may read user-generated information on the Site or App that is cross-posted through specific social networking choices (e.g., sites you "Like" or "Follow"). As a result, Edukura Pty Ltd cannot guarantee the privacy of any personally identifiable information contained in such User contributed material.
Edukura Pty Ltd may use your personal information for various purposes, including account creation and provision of the Service, including, but not limited to, access to past lessons, tutor-matching services, information about potential tutors, and permitting direct contact between students and tutors; to process transactions and billing; to identify and authenticate you; to communicate with you about the Service, User requests, transactions, security, privacy, and administrative matters relating to your use of the Service, and services that we believe may be of interest to you; to handle and provide contest and sweepstakes entries and rewards and to confirm eligibility; to personalise and enhance the Service; and to deliver and display customised ads on our website.
Your personal information is never offered for sale. We may need to disclose some of your private data with other Users, our business partners, third parties, and providers of services in order for the Site to function properly. This section describes when and for what reason we disclose your personal information.
Your member profile and information, including tutor bio, academic history, city and state, rate, images, reviews, comments, recommendations, and data regarding you or your expertise, may be seen and shared by other Users of our Service. As a result, you should use caution while determining what information to give.
Edukura Pty Ltd provides a minimal amount of private data between the tutors and students in order to enable tutoring session scheduling, such as your first and last initial, city, picture, and facts about the tutoring services you need or give. Tutors' usernames, which contain the tutor's first and last name, are also included in messages to students. In the case of a student's teacher feedback, we will deliver it as you want.
We will ask for your friend's email address if you opt to utilise our referral programme to inform a friend about our programme. We will send your buddy an email encouraging him or her to visit the Site, as well as up to two reminders. Edukura Pty Ltd retains this information only for the purpose of delivering this only once email and reminders, as well as measuring the performance of our referral programme. To request removal from our database, the friend can hit Unsubscribe at the bottom of each email
Third-party vendors, may use web beacons, cookies, and other storage methods to gather or collect information from our Site, applications, and other locations on the internet, and then use that information to offer measuring services and tailor advertisements. Most web browsers allow you to select whether or not to allow cookies and to erase previously placed cookies. The available settings and the process employed will differ per browser but are often located in the "options", "tools", or "preferences" menu. There are other online tools for erasing any cookies left by websites you've viewed, such as http://www.aboutads.info/choices and www.allaboutcookies.org.
In Australia, we hire service providers to execute functions and deliver services to us. For example, we employ a range of third-party services, such as Google Analytics, to help us manage our services and analyse how our services are used. We may share your private personal data with such service providers for business purposes such as transaction verification and fraud or identity theft prevention, under responsibilities arising from this Privacy Policy and any other proper confidentiality and security policies, and on the basis that the third parties use your confidential personal data only on our behalf and in accordance with our directions (service providers may use other non-personal data for their own purposes), We exchange the payment information you provide with the providers of payment services in order to process payments, prevent, detect, and enquire about fraud or other illegal actions, facilitate dispute resolution such as chargebacks or refunds, and for other reasons related to credit and debit card acceptance.
If we declare insolvency, merge, acquire, reorganise, or sell assets, your private data may be acquired or passed on as part of such transaction. This Privacy Policy applies to your personal data that has been transferred to the new business.
Regardless of any information in this Privacy Policy or controls, we might otherwise provide to you, we may keep, use, or share your personal data or other safety data if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to safeguard the security or reliability of our platform, including to help stop spam, abuse, or fraudulent activity on our services; or to expunge your personal data or other safety data. Nevertheless, nothing in this Privacy Policy is meant to hamper any legal defences or objections you may have to a third party's request to provide your personal data, including a government request.
Edukura Pty Ltd collects and transmits your information over the Site and the Edukura Pty Ltd network using industry-standard 128-bit SSL encryption. After gathering information, we encode confidential information in our database for enhanced protection. Edukura Pty Ltd additionally employs firewalls and device surveillance throughout our system to prevent unauthorised access. Even with these safeguards, Edukura Pty Ltd cannot ensure the security of private data. You understand and agree that Edukura Pty Ltd provides no such warranty and that you employ the Service at your own discretion by utilising it.
Editing or correcting your data: You can view, rectify, delete, or alter some of the personal data you supplied to us in your profile settings if you've created an account with us.
Edukura Pty Ltd could be sending you email notifications describing additional Service features or deals on a regular basis. You may remove yourself from these messages by clicking on the unsubscribe link at the bottom of the message. We will continue to send you email updates regarding the status of your account and any legal notices. As long as you utilise the Service, you cannot opt out of getting these management communications. Please contact us if you want to close your account.
You may prohibit your smartphone from sharing GPS location data by changing the system settings on your device. However, if you do, Edukura Pty Ltd may be unable to offer you our full variety of benefits and offerings.
You may change your cookie preferences in your web browser's preferences. Certain parts of the Service may be unavailable if you remove or refuse to accept our cookies.
Your browser may have a "Do Not Track" option, which allows you to notify websites, internet applications, and service providers that you are against allowing them to track your online actions. At the moment, the platform does not allow Do Not Track requests.
You have the option to ask that we remove any private data we have gathered about you (and to ask that those who provide us with services do the same). Please keep in mind that deletion requests are bound to certain restrictions. For example, we may retain information as necessary or authorised by law, to process transactions, and some account-related information, enable User requests, and safeguard and maintain our system.
You retain a right not to face discrimination if you exercise any of the above-mentioned rights.
We strive to reply to client requests for accessibility or removal within 21 days of receipt. If we need additional time, we will notify you via email of the cause and the extended term.
The Service in question is not designed for anyone under the age of thirteen.
Edukura Pty Ltd does not intentionally gather private data from minors under the age of thirteen. Please do not supply Edukura Pty Ltd with your contact information or any other type of personally identifiable details if you are under the age of thirteen. Please notify us if you are the parent or legal guardian of a child under the age of Thirteen who may have given us information without consent or knowledge. All communication between a tutor and a minor, including tutoring sessions, should, of course, occur in a supervised context.
Edukura Pty Ltd maintains the right to modify or alter this Privacy Policy at any time. We will post any modifications here and update the Privacy Policy's effective date at the top of the text. If you are a regular User of the Site, we urge you to examine the Privacy Policy for any revisions.
The website is maintained in the United States and is subject to US legislation. If you use the Site from outside the United States, please be advised that your information may be transmitted to, stored, and processed in the United States, where our servers and databases are located.
Privacy Policy questions should be directed to enquiry@edukura.edu.au