Account
How do I create an effective tutor profile on eduKURa?
August 1, 2023, David Briffa Reviewed
Head to the eduKURa Tutor Sign Up page and hit the "Tutor Sign Up" button on the right. Once registration is approved by eduKURa, your profile will become effective, and you are free to tutor the subjects for which you've gained approval.
Under the MAIN SECTION, on the left, go to Profile Settings and provide information for:
- Profile Info,
- Contact information,
- Professional Skills,
- Available teaching time,
- payment information, &
- Notice Options
The photo and headline:
Personalize your profile. It’s a good practice to upload a photo, create an eye-catching headline, and include information about your education and certifications in the appropriate fields.
Elements of phenomenal photos
- No mirror/bathroom shots
- Smiling
- Looking at the camera
- Professional clothes
- “Rule Of Thirds” The eyes should be in the top third of the portrait.
- Optimal lighting (we want to see your face!)
Bonus Points
- Graduation cap
- School pride (jacket, shirt, sash, etc)
You really don’t have to get a good photo with an expensive photographer. You can achieve great results with your smartphone. Take a great selfie.
Information to include:
As a guideline, the best About the tutor is clear and to the point while providing adequate details about your background and qualifications. Because your response is one of the first things potential students see when viewing your profile, you want to ensure that the information presented demonstrates both your proficiency in the subjects you’ve listed on your profile and your ability to teach those subjects.
Your response should include:
- Details about your degrees, certifications, test scores, honors, etc.
- Contextual details about any previous teaching or tutoring experience you may have
- Relevant professional experience may qualify you to tutor in your listed subjects.
- For example, you can consider detailing how long you’ve taught, the typical age range of your students, the subjects you specialize in, and the context of your experience (i.e. one-on-one lessons, in a classroom setting, through a tutoring center, etc.). Don't forget to share what sets you apart from other tutors in this section!
Your responses should stick to these guidelines:
- Full sentences in paragraph format (resume or list formats will not be accepted)
- Proper spelling and grammar
- Do not include any personally identifiable information (full name, phone number, email address, etc.).
- Please do not put HTML into the About The Tutor section. We only allow plain text submissions. All submissions are subject to a 2048 character limit.
Summary: elements of the best profile:
- Introducing yourself.
- Mentioning the length of time you have tutored. (If you have not tutored, list other educational experience.)
- Displayed why you are passionate about tutoring.
- Include the subjects you are familiar with.
- Bonus Points: An educational project you are pursuing.
- Hope this helps, we are excited to have you on the team! :)
If you run into any difficulties, call me (David) on 0497 486 667
Success tactics to attract more students and improve your rating.
August 1, 2023, David Briffa Reviewed
The list of tutors that a student sees changes depending on the student's precise search parameters. However, tutors may do a few things to rank higher in search results:
Be responsive. The most effective tutors listed on eduKURaEDU react to students in less than 6 hours. It helps your rating if you respond swiftly to new student requests, even if you inform the student that you can't help them at this moment.
Invest time in your profile and interactions with students. Your profile should create an excellent first impression by including a fantastic photo, a meaningful and informative 'About the tutor' section, and information about your expertise and subject certifications. Make sure that your responses are courteous and contain information about how you can directly assist that student. It helps to be able to adapt to a student's individual demands.
Students should be asked to provide ratings and reviews. Every star helps! Their written evaluation might assist you in attracting additional pupils.
The best profiles include:
- A nice photo
- Detailed explanations of your expertise
- Details about your background
- A little bit about your personality
What happens now that I've submitted my application to be included on eduKURa?
August 1, 2023, David Briffa Reviewed
When you finish your registration, your information is forwarded immediately to an eduKURa staff member who will evaluate it. Submissions are handled in the order in which they are received, which takes 7 to 10 business days depending on workload. After our content review staff has examined your information, you will be notified via email about the status of your account.
- Read and agree to the Independent Tutor Agreement
- Verify your email address.
Payments
How/when will I be paid?
August 1, 2023, David Briffa Reviewed
Tutor Payment Policy
It is important that you read the Tutor Payment Policy and Terms & Conditions
Edukura is a marketplace that connects individuals looking for tutoring services with those looking to give tutoring services.
For this policy, Edukura Pty Ltd. and eduKURa are interchangeable terms and are the same legal entity.
By subscribing as a student on Edukura ("the website," "website," Edukura.com.au," “eduKURaEDUCATE”), you ("student") accept the conditions that follow.
Guaranteed Payments:
Every session is pre-paid according to the tutor's hourly fee into a Stripe account, protected by an Advance Payment Guarantee, and released after a session.
The Advance Payment Guarantee serves as a form of insurance, assuring the student that, should the tutor fail to meet the agreed-upon obligation of services, the Advance Payment will be refunded to the student.
Edukura cannot guarantee payments if the tutor fails to meet the following conditions:
- The tutor is over 18 years old and eligible to work in Australia.
- Tutors must have Edukura Subject Approval, which is displayed in the tutor's profile settings. Approvals protect students and tutors and reinforce Edukura’s values.
- The lesson is delivered strictly on the Edukura online platform.
- The tutor services are educational and learning, not cheating, and do not include finishing tasks, preparing papers, or taking questions on students' Behalf.
- The lesson detail is correct, including start and end times, subject, and student account name (Unless otherwise agreed upon, these times are considered the real tutor lesson).
- The tutor does not accept or seek payment for lessons from students directly
- Students must have a valid payment method, such as a credit or debit card or PayPal account, on file with Edukura before continuing to message tutors or arranging a lesson.
The requirement guarantees that the inquiries tutors get are authentic and not spam, This policy exists to safeguard tutors in the case of a lesson disagreement.If a student has payment information on file and does not show up for a scheduled lesson, tutors are financially protected.The stipulation also enables Edukura to guarantee tutors are paid on schedule after sessions.
What Happens After The Lesson:
At the end of the tutoring session, the following will occur:
- Tutors need to sign off,
- Following this step, students are prompted to sign off with an invitation to review their experience or lodge a complaint.
- If a complaint is lodged, eduKURa is informed, and the disputing parties have 3 days to address the complaint.
- While the complaint is being addressed, payments are suspended and secured under an Advance Payment Guarantee.
Disagreement Resolution:
In a situation where the disagreement is between the tutor and the student, it is the tutor's responsibility (as the service provider) to resolve the complaint within 3 days.
Under Edukura’s business model, tutors on the Edukura platform are self-employed and autonomous. Tutors are responsible for resolving complaints as amicably as possible and in everyone's best interest.
If the disagreeing parties fail to reach a resolution within 3 days, Edukura will move to deduct a Service Fee for the use of Edukura’s Platform from the Prepayment. The remaining balance is released in equal portions to the tutor and student.
For more specific information, please refer to the Terms & Conditions.
The Dispute Settlement Centre of Victoria offers a free phone service to resolve disputes and discuss options, negotiation strategies, and mediation. Call (03) 9603 8370 or 1800 658 528 for country callers.
Fee Changes & Charges:
Tutors can change and determine their hourly rates. When tutors make any changes to their hourly rate, students who have successfully requested a tutoring session before the fee change will be charged according to the old hourly rates; otherwise, the revised hourly rates apply.
Additional Information:
Suppose students are contemplating engaging a tutor for online tutoring, proofreading, or other tasks. In that case, students must have a comprehensive dialogue with the tutor and come to an understanding regarding pricing and student expectations.
Remember to include non-tutor expenditures, prep time, and other expenses with the student in the hourly rate. All fees must be paid via the Edukura platform.
Cancellations:
Students are free to cancel 10 minutes before the tutoring session commences without losing their fees. If students fail to attend within the 10-minute grace period, they regrettably forfeit their fees. Under these circumstances, tutors are paid.
Please NOTE: It’s in everyone's interest that the tutors take the time to explain the cancellation policy prior to any student involvement.
What Should You Charge for Student Fees?
While tutors are free to place any dollar value on their services, the following criteria may help decide what dollar value to assign:
- Whether you are primary or secondary school-trained
- How many years of experience do you have?
- Your professional contributions to the sector
- Whether you’re experienced or highly accomplished in their subject matter
How Do I Get Paid?
Tutors agree to pay Edukura 27% of the amount they charge their students for tutoring, with the remaining balance paid directly into the tutor's account after the session.
Platform fees cover the use of the Edukura platform, Administration, IT and Marketing Support.
When Do I Get Paid?
Tutors receive payments according to Edukura’s payment schedule; however, If issues arise (technical or otherwise), payments may be delayed or stopped.
The tutor can receive student payments (Direct Deposit) via the Edukura platform at the end of the session. If payment falls on a Saturday, Sunday, or Bank holiday, the payment is processed the following working day.
If a direct payment is returned to Edukura via your bank account, the tutor will be informed. After the issues are resolved, payments will be repaid within 24 hours.
Terminology:
- A successful session is an online lesson free of complaints and closed at the end of the session by the student.
- Sessions are online lessons that take place between an instructor and a student.
- Fees are payments paid to tutors for delivering tutoring to students.
Support:
Edukura offers a team of devoted customer support specialists on 0497 486 667
Jobs
How do I get my first student?
August 1, 2023, David Briffa Under Review
Please note: if you are one of the instructors chosen for the usability testing, you must invite your own students to enrol on the eduKURa platform in order to undertake the testing.
A job board will be available in late 2022. Here, you can apply directly for jobs posted by students that match your skillset.
Lessons
How do I start an online lesson?
August 1, 2023, David Briffa Under Review
After you log in, you will be directed to the Main Section. On the left side, Under Main Section go to Lessons .
If you haven't been certified for the eduKURa online tool, you'll need to complete that step before proceeding.
To begin an online lesson with a student: ✏️
How do I schedule a lesson?
August 1, 2023, David Briffa Under Review✏️
We recommend using the "Schedule an upcoming lesson" page for scheduling sessions for your students. Using this page will allow the eduKURa system to send the student's scheduled lesson reminders. The lesson you schedule through this page will also show up on your Calendar.
However, if you prefer to use your Calendar to schedule lessons, simply follow these steps:
- Go to your Calendar page.
- Click on the "Add Lesson" button in the top-right corner and select "Schedule lesson".
- In the pop-up modal, start typing the student’s name, select the student’s name once it appears. If you do not see the option to type in the student's name, click the "Edit" link in the top-left corner of the modal.
- Fill out all of the relevant details of the lesson (start time, end time, subject, etc.).
- Click “Schedule Lesson” to finish.
The student will receive an email letting them know that a lesson has been scheduled.
From the Calendar page, you can also select lessons and choose to submit, edit, or delete them.
To schedule a lesson from the iOS app:
- After launching the app, tap the Lessons icon from the menu options at the bottom of the screen.
- Select the book icon in the top right corner of the screen, then choose Schedule an upcoming lesson.
- Add in details to the Schedule Lesson page, such as the student's name, subject, and start time and end time of the lesson. If this is a recurring lesson, you can choose how often you wish to repeat the lesson on a weekly basis.
- Tap on Next once all relevant information has been entered. If you would like, complete a brief lesson review for your student. Tap Schedule.
- Confirm the lesson by clicking "Schedule." The lesson you scheduled will now appear as "Upcoming" under the Lessons menu.
How Does Request a Lesson Work?
August 1, 2023, David Briffa Under Review✏️
After you log in, you will be directed to Main Section . On the left side, Under Main Section, go to Lessons.
If you haven't been certified for the eduKURa online tool, you'll need to complete that step before proceeding.
To begin an online lesson with a student:
Messaging
How does eduKURa Messaging work?
August 1, 2023, David Briffa Under Review✏️
Responding to new student requests
August 1, 2023, David Briffa Under Review✏️
A "new student request" is the first point of contact a new student sends after they’ve searched for tutors on eduKURa. A "new student request" is shown by a highlighted notification icon beside your profile photo on the left side of the page. You'll have 24 hours to accept or reject the request from the student.